Responsibility
As we deal with an organic material, we cannot guarantee for invisible defects in production. In the event of invisible defects, defects, errors in glazing or firing, we offer repair at the customer's risk or a full refund if it is assessed that repair cannot be offered. In this case, the customer must contact the Creative Space location where the product was painted, via email. Here, our customer service will assess whether the product can be repaired.
Right of complaint
There is a 2-year warranty on products in accordance with the Danish Sales Act. There is no breakage guarantee.
Complaints regarding defects and deficiencies must be notified to Creative Space ApS within a reasonable time after receipt of the goods. A maximum of 1 month is considered a reasonable time, unless otherwise agreed.
The complaint is void in the event of incorrect or unusual operation of the product.
CVR numbers and info about our stores:
Frederiksberg
Creative Space ApS
Gammel Kongevej 154
1850 Frederiksberg C
CVR: 39187280
Østerbro
Creative Space ApS
Nordre Frihavnsgade 68
2100 Copenhagen Ø
CVR: 39187280
Lyngby
Creative Space Lyngby ApS
Lyngby Hovedgade 15F
2800 Kgs. Lyngby
CVR: 43439901
Aarhus
Creative Space Aarhus ApS
Studsgade 7
8000 Aarhus C
CVR: 3986 6412
Odense
Creative Space Odense ApS
Amfipladsen 3
5000 Odense C
CVR: 4097 8380
Indre by
Creative Space ApS
Vendersgade 5
1363 Copenhagen K
CVR: 39187280